Responsible Gaming

Our Commitment to Responsible Gaming

2jbet dedicates itself to promoting safe, fair, and responsible gaming. This policy outlines the measures, tools, and responsibilities designed to minimize gambling-related harm while ensuring a secure and enjoyable experience for all players.

Eligibility and Age Verification

Participation in 2jbet services is restricted to adults. Each new account must confirm a minimum age of 18. We verify identity using name, address, and date of birth, and may perform additional checks to confirm eligibility. Misrepresentation of age may result in forfeiture of winnings, account suspension, and potential legal action in accordance with applicable law.

Underage Gambling Prevention

We do not target individuals under the legal age in marketing or advertising. All communications comply with applicable regulations to discourage underage participation. If a concern arises regarding an underage user, it should be reported to 2jbet Support for immediate action, including investigation and any necessary account restrictions.

Safe Play Guidelines

• Play for entertainment, not as a means to earn income.
• Only gamble with money you can afford to lose; do not use funds necessary for essential living costs.
• Never chase losses; if losses occur, pause and reassess before continuing.
• Take regular breaks and balance gaming with other activities.
• Avoid playing when upset, tired, or under the influence of alcohol or drugs.
• Before you begin, set a personal budget and adhere to it throughout your session.

Responsible Gaming Tools

2jbet provides features to support safe gaming. You may configure:

• Deposit limits: set daily, weekly, or monthly maximum deposits through the cashier settings. Limits may be adjusted in accordance with the policy, including any required cooling-off period or verification steps.
• Spending and loss limits: define a maximum amount you are willing to lose within a specified period.
• Session limits: cap the duration of a single gaming session to prevent extended play sessions.
• Reality checks and alerts: automated prompts notify you of time spent and money wagered during a session.

Self-Exclusion, Cooling-Off and Time-Outs

For players seeking a break, 2jbet supports temporary self-exclusion and cooling-off periods. A cooling-off period may be requested for a minimum duration of seven days and longer periods may be arranged. During the cooling-off or self-exclusion, access to the account is restricted in accordance with the chosen option. Re-entry to play requires completion of verification steps and adherence to policy terms.

Recognizing Problem Gambling

• Excessive time or money spent on gambling beyond affordable means.
• Persistent thoughts about gambling and difficulty stopping or reducing play.
• Using gambling to cope with negative emotions or life events.
• Borrowing money, selling assets, or engaging in risky behavior to fund play.
• Debt accumulation, missed obligations, or neglect of responsibilities due to gambling.
• Attempting to recover losses by increasing wagers or gambling duration.
• Significant mood changes, relationship strain, or secrecy surrounding gambling activity.
• Thoughts of self-harm related to gambling behavior.

Help and Support

If you have concerns about your gambling, contact 2jbet Support via the in-site help center or customer service channels for confidential guidance. You may also seek independent, local support services in your jurisdiction. 2jbet will provide information and assistance to facilitate access to appropriate help when requested.

Data Privacy and Compliance

We collect and process personal information to verify identity, confirm age, and enforce regulatory obligations. Data is stored securely and retained in accordance with applicable laws and 2jbet’s data retention policies. Access to personal data is restricted to authorized personnel and required contractors under strict confidentiality obligations. Personal data may be disclosed to competent authorities as required by law or to protect the integrity of our services.

Policy Governance and Updates

2jbet reserves the right to amend this Responsible Gaming policy at any time. Material changes will be communicated to players in a timely manner. Continued use of the services after such changes constitutes acceptance of the updated policy.